Tourist Information Bollendorf

Dear guests,

we are very pleased to welcome you in person on the following days and times&nbsp:

Mondays, Tuesdays, Thursdays, and Fridays from 9:30 a.m. to 3:00 p.m.

and Saturdays from 9:30 a.m. to 1:00 p.m.

We are closed on Wednesdays and on Sundays and public holidays.

We wish you a wonderful and relaxing stay in the Felsenland Südeifel.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• The name or logo of the facility is clearly recognizable from the outside.
• There is no information in easy language.
• Information is not displayed with pictograms or images.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• The alarm is clearly visible in the entire building.
• There is no audio induction loop system at the counter.
• An outgoing emergency call in the elevator is confirmed audibly.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• Assistance dogs are allowed in relevant areas/rooms.
• The entrances are visually rich in contrast.
• Almost all evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
• The signage is designed in clearly legible and contrasting font.
• An outgoing emergency call in the elevator is confirmed audibly. The break position is not announced by spoken commands. The operating controls are not visually rich in contrast but tactilely detectable.
• The staircase is not visually contrasting, but has a handrail on one side.
• Information is not available in Braille or prismatic font.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• There is one marked parking space for people with disabilities (parking space size: 350 cm x 550 cm).
• The bus stop "Sauerstaden" is 150 m away.
• The building is steplessly accessible via the back entrance.
• All evaluated rooms and facilities available to the guests are steplessly accessible.
• The consultation room is accessible via a step or an 86 cm ramp with a 19% gradient.
• The elevator to the event room measures 112 cm x 140 cm.
• All evaluated passageways/doors available to the guests are at least 90 cm wide.
• The counter is at its lowest point 77 cm high.

Public toilet for people with disabilities

• The manoeuvring spaces are:
  in front of the door 150 cm x 144 cm;
  in front of the toilet and the washbasin 200 cm x 125 cm;
  right of the toilet 90 cm x 70 cm, no manoeuvring space on the left.
• There are grab rails available on the right and left of the toilet. The grab rail on the right of the toilet can be flipped-up.
• The sink is wheelchair compatible. The mirror can be seen while standing or sitting.
• An alarm trigger is available.

• Certified in the period: April 1, 2025 to March 31, 2028
• Accessibility checked